Providing a good customer service experience is vital for a successful company.
Whether you are an individual wanting to develop your customer service skills to gain employment or benefit your job role, or an employer looking for a customer service training course for your staff, this course has you covered.
Our online CPD certified Prepare to Deliver Excellent Customer Service course will provide skills, knowledge and understanding in a number of subjects including the principles of customer service, legislations, communication skills, customer complaints handling and more.
FULLY ONLINE COURSE DETAILS
Course Name: Prepare to Deliver Excellent Customer Service
Course Code: TESL/TSNCPD/PDECS
Start Date: Start within 48 hours of enrolment
End Date: Complete within the 6 month enrolment period
Course Type: Fully Online
Learning Method: Online learning materials with online assessment
Guided Learning Hours: 4-6 hours
Certification: CPD Certified
Getting Started: Once you have booked and paid for your course place, you will receive email confirmation of your purchase and your login details within 48 hours of payment.
Deliver Excellent Customer Service - MicroCredential, Fully Online Course
✓ Start within 48 hours of enrolment
✓ Fully online - learn from your own home, in your own time
✓ Study from anywhere, at any time
✓ Perfect for an introduction to a subject or a subject refresher
✓ Great addition to your CV
✓Access to award-winning learning and assessment materials.
✓ Receive an e-certificate upon completion from TSN
✓ Nationally recognised
✓ Official CPD certified course