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Providing a good customer service experience is vital for a successful company.


Whether you are an individual wanting to develop your customer service skills to gain employment or benefit your job role, or an employer looking for a customer service training course for your staff, this course has you covered.


Our online CPD certified Prepare to Deliver Excellent Customer Service course will provide skills, knowledge and understanding in a number of subjects including the principles of customer service, legislations, communication skills, customer complaints handling and more.





Course Name: Prepare to Deliver Excellent Customer Service




Start Date: Start within 48 hours of enrolment


End Date: Complete within the 6 month enrolment period


Course Type: Fully Online


Learning Method: Online learning materials with online assessment


Guided Learning Hours: 4-6 hours


Certification: CPD Certified


Getting Started: Once you have booked and paid for your course place, you will receive email confirmation of your purchase and your login details within 48 hours of payment. 

Deliver Excellent Customer Service - MicroCredential, Fully Online Course

  •  Start within 48 hours of enrolment


     Fully online - learn from your own home, in your own time


     Study from anywhere, at any time


     Perfect for an introduction to a subject or a subject refresher


     Great addition to your CV


    Access to award-winning learning and assessment materials.


     Receive an e-certificate upon completion from TSN


     Nationally recognised


    ✓ Official CPD certified course

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