Diploma in Venue and Event Coordination - London, Tuesdays

On your part-time Diploma in Venue and Event Coordination Course in London you’ll benefit from the following:

 

• Expert tuition from our venue and event industry experts
   
• Face-to-face classes in London provide the ideal opportunity for interaction and in-person learning with interactive exercises and practical activities.
   
• Event venue site tours bring theory to life
   
• Small groups with strictly limited numbers provide an exclusive and unique learning experience
   
• Enjoy learning from interactions with your fellow students who bring different perspectives and experiences to the classroom sessions.
   
• Modules to support a range of venue and event scenarios and client types
   
• Membership of our private Alumni LinkedIn group

Topic covered in your course include:

 

1. The Venue Coordinator’s Role and the Events Industry

• Overview of the UK and international event industry

• Types of events typically hosted in hotels and venues

• The distinction between the organiser and the host venue

• The role of the venue event coordinator

• Understanding the internal departments and how they interact

• Day-to-day operations and expectations of the coordinator

 

2. Venue Operations and Internal Communication

• Coordinating across departments: F&B, housekeeping, concierge, AV, security

• Communicating event requirements clearly and professionally

• Reading and interpreting function sheets and running orders

• The use of daily briefings and internal updates

• Working effectively in a fast-paced environment with multiple simultaneous events

 

3. Handling Enquiries and the Venue Booking Process

• Responding to event enquiries with professionalism

• Conducting needs assessments and understanding client objectives

• Venue availability, space planning and booking protocols

• Confirmations, contracts, and internal event recording

• Managing the handover from sales to coordination

 

4. Site Visits and Client-Focused Selling

• Preparing for professional venue show rounds

• Highlighting venue features relevant to the client’s event

• Cross-selling and upselling additional services

• Building long-term relationships and client trust

• Sales techniques appropriate for coordinators

• Building confidence using a range of communcation channels i.e. phone, social media, email, messaging

 

5. Event Planning, Timelines and Supplier Coordination

• Planning timelines and schedules from a venue’s perspective

• Working backwards from the event date to meet key milestones

• Liaising with external suppliers (AV, décor, entertainment, etc.)

• Criteria for supplier selection and evaluation

• Coordinating deliveries, access times, and site use

 

6. Room Layouts, Space Planning and Set-Ups

• Common room layouts: theatre, cabaret, banquet, boardroom, U-shape, classroom

• Layouts by event type and audience engagement goals

• Interpreting and communicating layout diagrams

• Turnaround times and set-up logistics

• Collaboration with porters and AV teams

 

7. Venue Systems and Event Technology

• Overview of common venue management systems (e.g. Opera, Delphi, Eventpro)

• Diagramming and layout planning tools (e.g. Social Tables, AllSeated)

• Use of CRM, communication and task-tracking platforms

• Data accuracy and internal reporting

• Technology for managing multiple events and teams

 

8. Product Knowledge: AV, Décor and Catering for Events

• Introduction to event production elements: lighting, staging, projection, sound

• Styling and décor options commonly used in venues

• Catering formats: receptions, buffets, plated meals, food stations

• Service styles, dietary requirements and timings

• Working closely with F&B teams to deliver catering effectively

 

9. Health, Safety and Risk Management for Venue Events

• Key workplace health and safety principles for event environments

• Venue-specific risks: slips, fire exits, capacity, accessibility

• Conducting and interpreting risk assessments

• Emergency procedures and roles on event days

• Supporting compliance and duty of care for clients and guests

 

10. Event Delivery, Evaluation and Service Excellence

• Event day protocols: final checks, signage, AV, catering

• Client management on arrival and throughout the event

• Managing last-minute changes and operational challenges

• Post-event debriefs and client feedback

• Capturing lessons learned and evaluating event success

Your London Diploma in Venue and Event Coordination Course fees include:

 

• Registration, tuition, certification and assessment
   
• Alumni community membership - with volunteering and employment updates and opportunities, invitations to industry events, guest speakers, site tours and showcases
   
• Digital copies of course materials 

The following entry requirements apply:

 

• Minimum age: 18
   
• Competent English language skills (comprehension and spoken, reading and written

 

The assessment for your Diploma in Venue and Event Coordination course is an individual research project. 

 

Your course trainer will allocated class time in the start, middle and at the end of the course to ensure all students understand the requirements of the project. 

 

The research project is due one month after the final class.