Mastering Client Consultations for Wedding Planners - MicroCredential

Students studying this Online MicroCredential will benefit from the following:

 

• Live Classes provide the ideal opportunity for interaction with renowned wedding planner, Siobhan Craven-Robins
   
• Small groups with strictly limited numbers provide an exclusive, premium online learning experience
   
• Short, sharp, focused online training sessions designed to maximise the learning opportunity for participants.

Your Online MicroCredential Course "Mastering Client Consultations for Wedding Planners" will cover the following:

 

1. Understanding Your Client: Needs, Vision & Expectations

• Conducting effective discovery sessions to uncover preferences and priorities
• Reading between the lines: Interpreting verbal and non-verbal cues
• Managing expectations and setting realistic goals from the outset
• Identifying key decision-makers and understanding client dynamics
   

2. Structuring the Consultation for Maximum Impact

• Creating a welcoming and professional first impression
• Guiding the conversation: Balancing listening with expert recommendations
• Essential questions to ask for seamless planning and execution
• Handling sensitive topics such as budgets, family dynamics, and expectations
   

3. Navigating Challenges & Closing with Confidence

• Addressing indecisiveness and handling difficult client interactions
• Offering solutions while maintaining a client-centric approach
• Gaining commitment: How to confidently lead clients to the next step
• Following up effectively to build trust and secure bookings

 

In order to undertake your online classes you will need:

 

• A PC, laptop or tablet device with a webcam and reliable internet 
   
• A quiet space away from noise where you can participate in your online classes without distractions 
   
• You will be required to have your webcam on during your online classes as certification requires attendance and participation
   
• Certification requires 100% attendance of your online classes

Once you book your course place, you'll receive course enrolment confirmation within 48 hours. 

 

Then, one day prior to the online session, your course trainer will email you a link to join your online classes. You may to download a small piece of software before your first class - so it's a good idea to get ready approx 10 minutes before the class start time. 

 

At the beginning of the class, your trainer will explain to you how the functions of your online learning platform work and what to expect from your online session.

Siobhan Craven-Robins - London’s Premier Wedding Planner

 

Back in 1995, Siobhan recognised a gap in the market for designated co-ordinators to help couples through the wedding planning process saving them time, money and disappointment. Siobhan is acknowledged in the industry as the UK’s first Wedding Planner.

 

Siobhan is now established as one of the UK’s leading wedding co-ordinators. Her beautiful weddings have featured in Hello, OK! and many bridal magazines in various countries around the world. Her famous clients include Joan Collins, Barbara Windsor, Greg Kinnear, Sacha Mascolo-Tarbuck, Des O’Connor and Ronni Ancona.

 

She was GMTV’s resident wedding expert and featured on the show for the Interactive wedding (2002-2006) where she designed various aspects of a wedding for the viewers to vote on.

 

Siobhan writes for various wedding magazines and is frequently requested as a speaker at business seminars and wedding shows. She is also frequently hired as a consultant for wedding related TV and radio shows, new venues and other suppliers within the wedding industry.

 

In 2005 she launched her DVD, ‘From This Day Forward’, a guide to planning the perfect wedding.

 

In 2013, with two of her industry colleagues, she founded National Association of Wedding Professionals; an association promoting professionalism and integrity within the UK Wedding Industry. The association has gone from strength to strength, boasting a high calibre membership and starting to be regarded as a benchmark for professionalism within the UK industry.

 

Siobhan now spends some of her time guest lecturing to Event Course/Degree students at various colleges and universities in London.

 

Siobhan is renowned for her imaginative flair; no two weddings are ever the same. Her goal is to achieve a wedding that is truly representative of the couple involved. A wedding that is individual to them - and one that guests enjoy and appreciate.

Short, Sharp, Focused & Specific Training

 

Our Virtual MicroCredentials are designed for participants looking to build their knowledge on a particular topic. These short online courses offer laser-focused training on specific skill sets, providing an excellent opportunity for professional development.

 

Taught live online by our industry specialists, our Virtual MicroCredentials enable you to enhance your expertise from the convenience of your location, with practical insights and real-world applicability.